Returns & Exchanges Policy
At Riverbend Home, we want you to love every corner of your house, which is why we offer a 30-day return window for most items in their original packaging. We are committed to providing a seamless experience if your purchase doesn't perfectly suit your space.
Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Goods Authorization (RGA) number.
Prepare the Package
Carefully pack your items in their original manufacturer's packaging with all manuals and accessories included to ensure a full refund.
Ship It Back
Affix the provided shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Receive Your Refund
Once our warehouse inspects the returned merchandise, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing